What are people saying about us?
Crampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. three areas that they have made a major difference to our practice in the last 12 months are, their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.
Over the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.
Our team came away buzzing and focussed with a greater appreciation for each other, their personailty types and their roles within the practice.
Practice Manager at Humanimals
The results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients!
In short, it was the best clinic training we have ever had—nurse or vet based!
Park Ridge Animal Hospital
The team took away not only a better understanding and appreciation of customer service but more importantly how can they improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.
Yass Valley Veterinary
On being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic.
Thank you proSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.
I have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.
Vetcare Grey Lynn Animal Hospital
The Leadership Intelligence program highly exceeded our expectations and is definitely a must for all leaders. Every module is highly customised and carefully thought through to address the most important issues that managers face today. The program gave us a new understanding of leadership in general and, more importantly, a customised assessment of our own styles, strengths and opportunities to enhance our leadership value in the future. I would thoroughly recommend the LI program to anyone wishing to further develop their management style. This program is definitely a worthwhile investment.
Northside Vet Care