Veterinary Business Articles

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Veterinary business articles from the Crampton Consulting Group.


Author: Deb Render

Deb Render's Blog

Converting price shoppers

On 2 March, 2016 in Customer Service, Marketing by Deb Render

Find out the key to converting price shoppers and why it's a vital customer service skill Read More »

Mastering First and Last Impressions

On 18 January, 2016 in Customer Service, Marketing by Deb Render

We need to find ways to leave clients feeling valued, feeling that we care for them and are grateful for their business. You only get one chance to make a great impression - Make it count! Read More »

Taming the Telephone

On 14 January, 2016 in Customer Service by Deb Render

Practice life is demanding and our resources are often limited. Which is why we need to work smarter, not harder when it comes to taming the telephone in practice. Read More »