Veterinary Business Articles

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Veterinary business articles from the Crampton Consulting Group.


5 Tips for Managing Conflict in a Team Meeting

On 26 June, 2014 in Human Resources by Rosie Overfield

If you regularly attend team meetings you may have experienced (or observed!) some kind of tension or conflict. Although it can be exciting and energising, it can also affect the morale of the whole team and its progress. Read More »

Leadership Intelligence: Managing 'Up' in Practice

On 15 May, 2013 in Human Resources by Rosie Overfield

As a new team leader or manager it can be a daunting task to communicate effectively with the practice owner. Here are some tips for working smoothly together. Read More »

Is it really possible to say 'No'?

On 18 September, 2012 in Human Resources by Rosie Overfield

Go to any professional development workshop and chances are you'll be told you need to start saying 'No' more to manage your time. Read More »

How to assertively and appropriately deal with criticism

On 17 August, 2012 in Human Resources by Rosie Overfield

Being able to accept criticism assertively is one of the most important tasks we face in the workplace. The dictionary definition of criticism comes from an Ancient Greek word describing a person who ‘offers reasoned judgement or analysis, value judgement, interpretation or observation’. To accept criticism in an assertive manner includes accepting feedback in the form of analysis, observation or interpretation from other people about our behaviour. Read More »