Veterinary Business Articles

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Veterinary business articles from the Crampton Consulting Group.


A Cure for Poor Customer Service

On 24 July, 2012 in Customer Service by Martin Grunstein

Today I was humiliated by a car salesman. So, what’s new? It’s probably happened to anyone who’s ever bought a car. What I learned from my incident is why customer service in Australia is so poor!   Read More »