Crampton Consulting Group

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Essential Team Consulting Skills

Gain professional consulting skills

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Essential Team Consulting Skills

Forming lasting and quality relationships with clients in the consult room is imperative in order to build their trust and loyalty, and ultimately to firm up your practice’s place as their pets trusted healthcare provider. This 2 day program has been designed to provide you with the skills you need to confidently undertake the consultation process, with day 2 providing you guidance on implementing nurse consultations in clinic.

IMPORTANT INFORMATION

DATE:

Brisbane
22nd & 23rd March 2017

INVESTMENT:

Day 1: $595 per person
Days 1 & 2: $995 per person

Day 1: Communication in the Consult Room

This day will focus on all aspects of communicating with clients whilst in consultation, and is perfect for new graduate vets, and nurses who participate, or would like to participate in nurse consultation models in their practice.

Audience:

  • New graduate veterinarians
  • Qualified and experienced veterinary nurses

Day 2: Implementing Nurse Consultations & Clinics

Specifically designed for nurses who would like to implement veterinary nurse consultation models into their practice. Learn about team consulting, patient admission and discharge model, puppy school, weight, senior pet and dental care clinics.

Audience:

  • Qualified and experienced veterinary nurses

Presenter Profiles

Deb Render

Deb Render

Deb has almost 30 years experience in the veterinary industry. Deb is passionate about delivering outstanding customer service and helping others to do the same.

Tania Gover

Tania Gover

Tania has 15 years of experience within the veterinary industry. Her passion for the industry and helping veterinary businesses succeed sees her as a highly sort after trainer and consultant.