This course offers an in-depth understanding of presenting accurate estimates in veterinary practice. It covers the importance of transparency in costs, effective communication of benefits to clients, and strategies to manage financial discussions and gain compliance. Practical tips and techniques are provided to ensure clear, consistent, and professional cost estimates.
Learning Outcomes:
Understand the importance of accurate estimates in veterinary practice
Communicate benefits of veterinary services effectively
Develop strategies to handle financial discussions with clients
Gain compliance through rapport building and clear communication
You have access to the course for 365 days with individual course purchase
Complete quiz activities to attain your certificate of achievement
Course Content:
6 video lessons with quiz questions.
Certificate of Achievement.
Deb Render
Has over 30 years experience in the veterinary industry, qualifying as a Vet Nurse in the UK and working in general practice for many years. She has enjoyed learning more about the business side of Practice life, also being involved in nurse education programs in areas of customer service, marketing and consulting. For over 15 years Deb has been Practice Manager of 3 clinics. Deb is passionate about delivering outstanding customer service and helping others to do the same.