Description
Understand why clients get angry, tips for communicating with an angry client, and how to prevent complaints.
Course Type:
- Videocast lessons that should take up to 1 hour to complete
Features:
- You have access to the course for 365 days
- Includes downloadable resources
- Complete a quiz to attain your certificate of achievement
This course is also available as part of Subscription. More information here
cpd Points
AVNAT CPD
1
AVA Vet Ed
SKU
PSSCCCTDC
Categories Customer Service, Online Courses
Tags Advanced VN, Communication, Customer service", Graduate VN, Subscription, Training VN, Veterinarian