Understanding your clients’ needs and experiences is key to delivering exceptional service. This course explores the importance of client feedback and how it can help improve your practice. Learn to identify and understand your target audience, select the most effective survey formats, and gather valuable insights to enhance client satisfaction and loyalty.

Course Type:

• Videocast lessons that should take up to 1 hour to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement