Developing Customer Service Standards

$59.00

Description

Great customer service can help a practice to build client trust, gain customer loyalty, drive compliance to recommendations, and attract new customers through referrals. In this course, you will learn about the importance of a consistent approach to customer service, how to design and implement telephone standards and applying the design and implementation process to pre and post consultation standards.

Course Type:

  • Videocast lessons that should take up to 3 hours to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

This course is also available as part of Subscription. More information here

cpd Points

AVNAT CPD
1
AVA Vet Ed