Thursday 25th August – 12-2PM AEST

In this session, we will cover two important areas that might be blocking you from improving your bottom line. We will guide participants through the practical analysis needed to build a solid fee-capture process and use example case studies so participants can take them back to the team to communicate why fee capture is vital to a profitable business. We will also address the danger of discounting. See the true impact of discounting and how it feeds a culture of low value and poor profits with practical language patterns and actionable steps to take back to clinic.

This session will be recorded and accessible after the fact if you are unavailable on the day. However, as this is an interactive workshop we recommend attending live if at all possible to gain the full benefits. Access to the online course with materials, recording and quiz for your certificate will be available for three months following the workshop date.