Managing Client Expectations

Lunch and Learn Series

Thursday 10th April 2025, 12pm-1pm AEST

Build trust and enhance client satisfaction with this focused session on managing client expectations. Learn how to set realistic expectations through empathy, clear communication, and professionalism, creating a foundation for strong client relationships.

In just one hour, gain practical insights to proactively address potential challenges, prevent misunderstandings, and foster positive client experiences that strengthen loyalty and trust in your practice.

This session will be recorded and accessible after the fact if you are unavailable on the day. However, we recommend attending live if at all possible to gain the full benefits. 

Access to the online course with materials, recording and quiz for your certificate will be available for two weeks following the Lunch and Learn date.