Description
Understand the complaining or emotional client, tips for communicating with these clients and how to deal with complaints effectively to keep your clients coming back.
Course Type:
- Videocast lessons that should take up to 1 hour to complete
Features:
- You have access to the course for 365 days
- Includes downloadable resources
- Complete a quiz to attain your certificate of achievement
This course is also available as part of Subscription. More information here
cpd Points
AVNAT CPD
1