Reception & Client Care Policies Pack
$410.00
Description
Includes 41 customisable reception policy and procedure templates:
- Aggressive Client Policy
- Answering Telephone
- Appointment Scheduling
- Boarding Kennel
- Care of Wildlife
- Hiring of Cat Cages Policy
- Client Complaints
- Client Greeting
- Client Over-the-Counter Transactions
- Clinic Admissions
- Clinic Discharges
- Credits
- Dispensing
- Fee Discounts
- Record Filing
- Flea Control
- Follow Up Phone Calls
- Grief Counselling
- Grooming Admissions
- Grooming Client Status
- Heartworm Prevention
- Home Visits
- Hospital Invoice Preparation
- Hospital Patient Status
- Nutrition Sales
- Patient Arrival
- Patient Records – Details
- Patient Records – Examination
- Reception Emergency
- Stray Animals
- Tick Paralysis
- Vaccination – Large Animal
- Vaccination – Small Animal
- Worming – Large Animal
- Worming – Small Animal
- Online Appointment Booking
- Drop Off Appointment
- Repeat Script
- Appointment No-Show
