Description
This course aims to equip you with the skills to present both products and services to your clients in a way that encourages and educates them to do the right thing for their pet. The way in which we educate our clients on what their pet needs will affect whether our patients receive the gold standard of care that we want for them.
Course Type:
- Skill Builder. Designed to provide short and sharp training on specific skill sets. Perfect for inclusion in induction programs or for those who need a quick revision.
Features:
- You have access to the course for 365 days
- Includes downloadable resources
This course is also available as part of Subscription. More information here
cpd Points
AVNAT CPD
0.25
AVA Vet Ed
SKU
PSSCTFSYPP
Categories Customer Service, Online Courses
Tags Advanced VN, Communication, Customer service", Graduate VN, Marketing, membership_includedTraining VN, Subscription, Veterinarian